1. What is the module called Transaction Analysis and Optional Field Creator?
2. What are the System Requirements for Sage Accpac?
3. What is meant by Accpac Industry’s Best Architecture?
4. Can you run Sage Accpac in a Linux environment?
5. What are the benefits of new accounting software?
6. How do I know if I need new accounting software?
7. How does Sage Accpac ERP licensing work?
8. How often is the software upgraded?
9. How do I get the upgrades?
10. Can the system be used remotely?
11. What does the Accpac Software Maintenance do for me?
12. Software Assurance
13. ClientCare Pricing
14. Multiyear Discounts on ClientCare Software Assurance and Priority Software Support
15. ClientCare À La Carte

1. What is the module called Transaction Analysis and Optional Field Creator?

The Transaction Analysis and Optional Field Creator module provides complete support for unlimited optional fields throughout all Sage Accpac applications. Optional fields allow you to customize Sage Accpac and provide comprehensive reporting and analysis capabilities across your entire accounting system. You can manage information more effectively and easily obtain necessary data for analyzing business operations and practices.
Transaction Analysis and Optional Field Creator allows you to define all the information you require for each General Ledger account, customer, vendor, item, transaction, and transaction detail, making it easy to record and track data from the originating transaction through to your General Ledger. Imagine being able to trace the optional field information you define for customers and items to your Order Entry orders, Order Entry shipments, Order Entry invoices, Accounts Receivable invoices through to your General Ledger journal entries and accounts! You can define unlimited text, amount, date, time, integer, number, and yes / no optional fields for use in all Sage Accpac applications.

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2. What are the System Requirements for Sage Accpac?

We suggest the following as minimum system configuration requirements for Sage Software solutions. Your specific requirements may differ.
In addition to the following, Sage Accpac requires any and all Service Packs recommended by Sage Accpac Technical Support. Please contact your Sage Accpac Authorized Business Partner or Sage Accpac Tech Support, for latest versions of required service packs for operating system, database and MS Office. Please note that Sage Accpac does not support 64-bit Windows client operating systems at this time.

Sage Accpac 5.3
Pervasive.SQL Database

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Sage Accpac 5.3
Microsoft SQL Server Database

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Sage Accpac 5.3
IBM DB2 Universal Database

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Sage Accpac 5.3
Oracle Database

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Sage Accpac Enterprise Edition
for 50 or 100 Users
All Database Versions

The following configuration enhances the Minimum Recommended System Requirements for Sage Accpac Enterprise Edition for various databases, as described on this page.

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Sage Accpac Linux on Desktop

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Sage Accpac 5.3
Supported Platforms

3. What is meant by Sage Accpac Industry’s Best Architecture?

When choosing a business management system, you are making an investment. The immediate and ongoing costs include licensing the software, training staff, and adjusting business processes. Selecting a product with superior functionality will deliver a quick payback from more efficient operations. Selecting a product with high quality architecture, such as Sage Accpac, will ensure investment protection.
That’s because high quality architecture stands the test of time—quickly adapting to new technologies and easily integrating external applications for effective information exchange.
Flexible By Design
Sage Accpac’s object-oriented and multitiered architecture is what makes it so flexible. Sage Accpac is released in three editions, with increasing levels of functionality. All editions share the same architecture and code base, which makes it simple for you to upgrade your as your business grows, and yet retain the valuable history of transactions for your analysis.
All Sage Accpac editions offer the same flexibility: you choose the database and deployment options, the user interface and languages, the network environment or operating system, the add-on software developed by Sage Software or independent parties, and the features that help you operate more efficiently and profitable.

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4. Can you run Sage Accpac in a Linux environment?

Sage Accpac is an award-winning accounting solution that runs on Linux at both the desktop and the server level, providing the strength, scalability and flexibility that forward-thinking businesses demand. Built on a world-class, object-oriented, multitiered architecture, Sage Accpac is designed to meet the unique needs of your business. It is highly scalable and customizable, and provides an unprecedented degree of flexibility. Available in three robust editions, Sage Accpac delivers the most competitive advantages to your business today—with the investment protection you need to upgrade quickly and easily from one edition to the next as your business requirements expand. Sage Accpac harnesses the enterprise strength of IBM DB2 and the flexibility of Linux. Deployed as a back-end server and / or a client desktop, Sage Accpac offers a fully integrated accounting solution that companies can depend on.

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5. What are the benefits of new accounting software?

Understanding your business’s financial information capabilities and weaknesses is critical to selecting the appropriate accounting software solution. The more you know about the challenges you expect the software to solve, the more informed decision you’ll make.
Many organizations stay with their current system too long. It’s comfortable to use, and the cost and time investment needed to change systems can be significant. But comfortable is not always sufficient—especially when it comes to maintaining the financial health and long-term success of your business.

Properly installed and implemented accounting software can contribute many benefits to your organization, including:

• improved cash flow
• more accurate information
• better decision-making
• more control
• scalability

The challenges to successfully choosing, installing and implementing new accounting software are many. But it is worth your time to consider the opportunities to enhance your business significantly.

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6. How do I know if I need new accounting software?

While there are no hard and fast rules to use here are some indicators that your current system may not be delivering all of the value that it should. Answering yes to any of the following questions is a good reason to start looking:

• Do you need to use more than one system or service to get the business information that you need?
• Is your system using outdated technology such as Dos, UNIX, or other non-graphically based operating systems?
• Is your system using a proprietary database?
• Is the user forced to conform to the system?
• Was the system created before the use of current technologies such as email, direct faxing, and electronic payment?
• Is difficult or impossible to easily extract date for analysis?
• Is there only one way to access your system?
• Is remote access difficult, costly or prone to problems?
• Are you restricted to using only the reports built in to the system?
• Can you modify and automate procedures within your system to suit your particular business requirements?

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7. How does Sage Accpac ERP licensing work?

Sage Accpac ERP is licensed on a concurrent user basis. What this means is that you need to have the same number of licenses as you have simultaneous users. What this also means is that you can have the program installed or accessible on all of the computers in your business as long as only the licensed number of users are using the software at any one time.
Managing the licensing situation within Sage Accpac ERP is quite simple. Once you reach the maximum number of users any additional potential users will receive a message at log in to the system that all of the licenses are in use. The potential user will be able to log in once one of the existing users logs out.
New licenses can be added at any time up to the limit for the particular edition that you are using. The process of adding a license takes less than 5 minutes and can be done without technical support assistance.

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8. How often is the software upgraded?

On average over the past 4 years the system has seen a significant upgrade approximately every 8 months. The reason for this rapid upgrade cycle is that the developers of Sage Accpac products have fully committed to the pace of development of hardware, software and internet technology capabilities.

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9. How do I get the upgrades?

When you pay your annual Software Assurance maintenance fee you are guaranteed all upgrades for the duration of the service agreement. Once an upgrade has been released for public use you will be notified by Sage Accpac that the upgrade is available.
Most of the upgrades require technical assistance in order to install them to ensure that all system set up, customizations and modifications are also correctly upgraded. As most of the upgrades involve changes to many of the modules it is also necessary to have a short training session to inform all personnel of the changes and modify processing routines as required.
Not all upgrades will work smoothly in all situations. In order to avoid problems and downtime with system upgrades Paradime Solutions Inc. tests each upgrade extensively on our in house client databases prior to installing upgrades on your system. In addition, each time an upgrade is made to your software a full implementation plan is developed to ensure that nothing that is required gets left out. Also, at upgrade time we routinely check your system for problems or deficiencies to help you gain as much value from your system as is possible.

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10. Can the system be used remotely?

Yes, definitely! Not only can the system be used remotely, giving rise to the slogan that Sage Accpac ERP is an, “Anytime, anywhere end-to-end business solution”, it can be used remotely using a number of different methods and strategies. There are different methods to suit the different needs of: branch offices, remote worksites, home based staff, and staff that travel the world. With the remote access provisions of Sage Accpac ERP combined with the provisions of today’s modern operating systems there is never a need to be out of touch with your vital business information, unless you want to be alone.

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11. What does the Accpac Software Maintenance do for me?

You’ll get peak performance from your Sage Accpac software with automatic version upgrades, Knowledgebase access, online account access, and e-newsletters. It’s all part of the easy-on-the-budget Software Assurance plan, available with your Sage Accpac purchase.

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12. Software Assurance

Software Assurance is a maintenance plan for businesses that want to keep their systems reliably running on the latest software without paying full price for upgrades. Every time we release a new version of your software, we automatically send it to you. All you have to do is keep your Software Assurance subscription current—a pretty easy feat, given that it costs only 18% of the suggested retail price of your software. Your Software Assurance subscription comes with:

Product upgrades and service packs

• Notification by letter when upgrades are available
• Convenient delivery options—download or CD
• Notification by e-mail when service packs are available for download

E-Newsletter

• Distributed every other month
• Up-to-date information on the latest product features and enhancements
• Tips to get the most out of your software
• Special promotions

Knowledgebase

• A mini-training and troubleshooting Web-based system that provides answers to your technical questions
• Available 24 hours a day, 7 days a week

Online account information

• View product information
• Participate in product-specific forums
• Join a user group

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13. ClientCare Pricing

ClientCare Software Assurance Plan
Our Software Assurance plan is priced as competitively as our products, providing unbeatable value for your clients' money. Prices are based on the Suggested Retail Price (SRP) value of the installed software.

Level	Price
Software Assurance	18% of SRP

With upgrades typically selling at 50% of SRP, and released about once a year*, it's easy to see that purchasing a Software Assurance plan is the most cost-effective way for your clients to stay current with their applications – even if they upgrade only every two to three years.

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14. Multiyear Discounts on ClientCare Software Assurance and Priority Software Support

You can save even more by purchasing a discounted multiyear Software Assurance plan and Priority Software Support. Multiyear discounts on a Software Assurance plan and Priority Software Support not only save your clients money up front; they also simplify budgeting and protect your clients from any price increases that may take effect during the subscription term.

Plan	Discount
Two-year	5%
Three-year	10%
Five-year	15%

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15. ClientCare À La Carte

ClientCare à la carte gives your clients the flexibility to choose the right service and support option.

À La Carte Option	Price
Payroll Update Plan (PUP)	$395*
Priority Software Support for first product set	$1,500USD/$1,850CAD
Priority Software Support for second product set	$900USD/$1,100CAD
Priority Software Support for third product set	$900 USD/$1,100CAD
Priority Software Support for fourth and subsequent product set	$450USD/$550CAD
OnDemand Issue	$300
*PUP for ACCPAC Plus is $350; PUP for BPI Accounting is $225.

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